There are four steps to booking and preparing for a photoshoot at the Lombard, Illinois in-house studio:
1. Send your request by following instructions in the Book Now section (links are in the footer and main menu at the top of the page). Detail the type of photoshoot you seek, any preferred style of imagery, where the images will be used (to determine the correct usage licensing needed), when you would ideally like the photoshoot to take place (all start at 11:00 a.m. CST any day of the week), and what if any deliverables you would like beyond those included in your selected plan. It is generally recommended to book 7-10 days out from a session, to accommodate the wardrobe planning process.
2. We will hold a 20 minute conference call to discuss your request and answer any outstanding questions you might have. During the call, be sure to mention any preferences around style, lighting, backgrounds, retouching, special issues / concerns, people you need to also come to the photoshoot with you, etc. For tips on what to consider, check out, “Finding the Best Portrait or Headshot Photographer Near You.”
Note 1: If you are a 3rd party calling for a friend, please know no 3rd party bookings are allowed due to personal information obtained during the call and due to spammers, scammers and competitors impersonating others.
Note 2: If you are a business representative looking for corporate headshots or group photography, be sure to check out the blog “When Not All Portrait Photography Is Alike.”
3. Promptly pay the booking fee invoice when it is sent to you, in order to lock in your session date and time. (After agreement is reached and a date is picked for your session, a booking fee is required.) The booking fee must be paid a minimum of 3 business days before a scheduled photoshoot. Exact payment only can be made. The Booking Fee applies to the total amount due the day of the photoshoot – providing you provide 48 business hours notice should you need to cancel or reschedule for any reason. Failure to do so results in the booking fee becoming non-refundable and not applied to any future session you might reschedule. Again, your date and time is not reserved for you until your booking fee payment is received in full.
— YOU ARE SCHEDULED —
4. PDF Documents. Once the booking fee is received, a PDF with Getting Ready instructions will be emailed to you. It contains details on what to do to get ready for your photoshoot. (Also read the blog post on what you can do to help ensure a great outcome.) The PDF contains information on what to wear, what to bring, etc. and typically is a review of what was discussed during the consultation call. Do review this document carefully. If you have questions, contact Janice D Nelson Photography (You can text/call 630-414-6796 or email.) You will also receive a second PDF with driving directions, in case you do not use GPS.
In general, since photographers need to showcase their work online and elsewhere, clients are asked to sign modeling releases stating they are aware their images may appear online, in marketing materials, photographic competitions, etc.
If the client photographed is a minor, parental and/or legal guardian signatures are required from both parents on an additional modeling release. This form must be received (signed and unaltered) by Janice D Nelson Photography prior to completing the booking process. Please allow additional/sufficient time when scheduling photoshoots with minors.
Final images are released to clients only after final payment in full is received and all requested releases are received. (Payment in full for a photoshoot and ordered items is required the same day as the photoshoot.) Once images are ready, you will receive emailed instructions.
In general, please allow 1 to 2 days for post processing per image ordered. If you choose electronic delivery, finished images are uploaded to a page where you will download them. Clients are responsible for all backups. Other methods of delivery such as on a USB are available at an additional cost. (Please see the a la carte menu for details.)
Typically sessions must be booked at least 3 days in advance, although 7-10 days out is recommended. Scheduling requirements (phone consultation, full contact information, plan choice, background choice, special lighting preferences, setup requirements, wardrobe review and planning, releases for minors if needed, etc.) must be completed and processed at least 48 business hours prior to a photoshoot.
Booking fees ($100) apply to the total amount due the day of the shoot with one exception. You must provide a minimum of 48 business hour notice for any cancellation or rescheduling request in order to receive a refund of your booking fee or in order to have the fee applied to your rescheduled shoot.
Note: Refunded fees exclude any processing fees incurred. Currently Square.com is the preferred processing vendor.
On those occasions when you must have images on short notice (less than one to two days processing per image), you must notify Janice D Nelson Photography during the consultation call in order to determine whether the need can be accommodated.
Holiday work or rush work incurs additional processing fees based on the scheduled deliverables.